Work Centrl turns every preventative task, incident, and emergency into a structured work order that's linked to the asset, located on the map, and rolled up to a budget. Supervisors plan it. Field crews complete it on a phone. Finance closes the loop without re-keying anything.
The features your supervisors will use every morning before coffee, your crews will use one-handed in a truck cab, and your finance team will use to close the books at month-end.
Every WO ties to the asset it touches. The asset's history is automatically the sum of every work order ever opened on it.
Auto-geocoded from address, parcel, or asset. Spotted on a map, dispatched from a map, reported by zone.
Simple forms for service calls. Long forms for FEMA reimbursement. Validations, conditional fields, your terminology.
Labor by crew, equipment by hour, parts from inventory, contractor invoices. Per-asset, per-crew, per-month, per-FEMA event.
Recurring PMs by asset class, by date, or by usage. Auto-generated, auto-assigned, auto-deferred when storms hit.
Supervisors get notified when a job stalls. Crews get notified when their queue updates. Citizens get notified when their issue closes.
Purchasing, budget drawdown, and account codes — tied to the work orders they fund.
Whether it's a recurring catch basin clean or a 2 a.m. main break, the path through the system is the same — so reporting works the same, costs roll up the same, and your data tells one story.
From PM schedule, citizen request, supervisor entry, or map quick-add — all converge to the same record.
Drop on the calendar with crew, equipment, and estimated duration. Conflicts visible before dispatch.
Crew leader picks it up. Field staff get notified by email, text, or in-app — whichever they actually check.
Truck rolls. GPS Centrl shows them en route. Supervisor sees ETA without making a phone call.
Crew logs hours, parts, photos, notes — on the same record, on the phone, before they leave the job.
Costs roll up. Asset history updates. Citizen gets a status email if they reported it. Done means done.
The features that don't make the brochure but get pulled up on every demo by a director who knows what they're looking at. Work Centrl ships them on day one.
Hourly rates per truck, fuel logs, mileage, depreciation. Roll into the WO automatically — no spreadsheet copy-paste at month-end.
Crew leader sees the day, the team, the trucks, the queue — all on one screen. Reports out at end of day with one tap.
Recurring PMs from asset attributes — clean every catch basin quarterly, inspect every hydrant annually, paint every line every two years.
Per-staff, per-job hours. Overtime, double-time, FEMA-reimbursable hours flagged. Payroll exports without a phone call.
Parts, materials, consumables. Pulls draw from inventory on completion. Re-order alerts before the shelf goes empty.
One look across the day. Open, en route, in progress, done, deferred, escalated. No translating cell colors from a manager's spreadsheet.
Capture before / during / after on the job. Voice notes transcribe to the record so crews don't type with one finger.
Crews go in the basement, the truck loses signal, the work continues. Syncs back the moment connection returns.
Every kind of work your operation runs through a department gets the same record structure — same dispatch, same cost rollup, same downstream reporting. The only thing that changes is the form you fill out.
Recurring schedules per asset class, auto-generated work orders, condition-driven re-prioritization.
Tree down, line break, sinkhole, hit-and-run. Quick-create from the map, photo capture, supervisor escalation in one tap.
Storm response, water main breaks, hazmat. Open priority queue, all crews visible, all time-stamped, all coded for after-action review.
Disaster-tagged work orders with category codes, hourly equipment rates, and exportable reimbursement packages. Audit trail intact.
Stormwater inspections, illicit discharge response, BMP maintenance — tagged, tracked, and reportable on the state's schedule.
Citizen-reported issues come in from Citizen Centrl, route to the right crew, close back with a status update. No double entry.
A work order rarely lives alone. It comes from a citizen request, touches an asset, calls for an inspection, gets a truck rolling. Work Centrl plays its part in the bigger system without re-entry on either end.
Every WO appears on the asset's record. The asset's lifetime cost is the sum of its work orders.
Failed inspection? Auto-generates a corrective WO. Clean inspection? Closes the loop.
Crews show up where the WO is. Routes saved. Idle time visible. ETAs without phone calls.
Service calls flow in. Permit-driven work flows in. Status updates flow back to the citizen automatically.
Walk us through your worst week — the storm, the audit, the clip-board fire drill. We'll wire your assets, crews, and rate sheet into a working sandbox and run jobs end-to-end.
