Hatfield Township - Asset & Permit Management

Aaron Bibro - Hatfield Township Manager - Talks about The TRAISR Product:

“It’s a nice design, which is aesthetically advanced, while being easy to use. For the most part I was able to get on and start using the software immediately without a lot of training. There are other GIS programs out there that aren’t user friendly and require hours of extensive training.”

“TRAISR is sophisticated enough to do it all with one piece of software rather than piece-mealing it together with a several other programs.“

Hatfield Township needed a way to manage township assets, as well as a permit management system capable of creating, tracking, and distributing township permits to their residents and contractors. After a needs analysis, McMahon's solution was the implementation of its web-based GIS software platform, TRAISR. 

TRAISR is built on the latest Microsoft ASP.NET framework, and is extremely scalable in its architecture. It is capable of meeting any client's needs, big or small. Traisr's design and ease of use provide a fully customizable and user-friendly experience. It is comprised of individual functional modules that can be added or removed as needed on a per client basis. Its comprehensive integration with the ArcGIS online platform adds another layer of real-time GIS asset management; with the capability of synchronizing asset information to and from an organization's ArcGIS online account for use on mobile devices or in the field.

The asset management module (Asset Centrl) for Hatfield was based primarily on their needs for infrastructure asset management and visualization of current and future needs. Included with Asset Centrl is a document management system that allows users to upload images and documents to an asset. These images and documents can easily be synchronized with ArcGIS online for viewing on a mobile device. Asset Centrl also allows for the addition of any new asset type, should the township wish to expand their scope of asset management.

The base layer for almost all TRAISR clients is the township or city parcel data. McMahon has expert knowledge creating, migrating and updating parcel information. Hatfield’s parcel data was initially imported from an existing dataset and is updated with the latest information monthly.

The permit management module (Permit Centrl) was configured based on Hatfield’s existing permitting practices. McMahon was able to migrate Hatfield’s current permitting types and structure into TRAISR to allow for the expansion and improvement of the permitting work flow. TRAISR also allows for the creation, customization, and modification of permit types, which offers an added level of autonomy to the end user.

Aaron Bibro on The TRAISR Team & Working with McMahon 

“It is a great team. The TRAISR team has bent over backward throughout the entire process of implementing and training the staff here in Hatfield. And have really invested the time and resources to ensure that its staff can respond to all of our needs quickly.”

“The big advantage McMahon has is that they’re already familiar with the municipal business. They are our township’s engineering firm. They understand our space so that helped them tailor the TRAISR software to municipal operations.”

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